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Prince Preferred points can be redeemed online for hotel stay awards, room upgrades, resort credit certificates and frequent flyer miles with our airline partners.

More information can be found on the following pages:

Hotel Stay Awards
Room Upgrade Rewards
Resort Credit Certificate
Frequent Flyer Miles

How to redeem

Awards can be redeemed online or by calling the Prince Preferred Service Center

at 1-888-977-4623.


Awards may be transferred to anyone at time of award issuance by the person whose name appears on the certificate.

Room Night Award Changes

Call 1-888-977-4623 to change an awarded hotel stay. Redepositing fee: Unused room night awards can be redeposited, as long as the member cancels in accordance with the hotel cancellation policy. There is no fee for room night award changes.